<%= enquiry.reference_number %> <%= enquiry.full_name %> <%= enquiry.email %> <%= enquiry.phone %> <% if enquiry.property %> <%= link_to enquiry.property.property_number, admin_portal_property_path(enquiry.property), class: "text-decoration-none fw-medium" %> <% else %> N/A <% end %> <%= enquiry.agent_profile&.user&.full_name || 'N/A' %> <% case enquiry.status %> <% when "pending" %> Pending <% when "processed" %> Processed <% when "rejected" %> Rejected <% else %> <%= enquiry.status.capitalize %> <% end %> <%= enquiry.created_at.strftime("%d %b %Y %H:%M") %> <%= link_to 'View', admin_portal_enquiry_path(enquiry), class: 'btn btn-sm btn-info rounded-pill px-3 py-1 shadow-sm' %>