Reference Number: <%= @enquiry.reference_number %>
Status: <%= @enquiry.status.capitalize %>
Received At: <%= @enquiry.created_at.strftime("%d %b %Y %H:%M") %>
Source: <%= @enquiry.source %>
Property: <% if @enquiry.property %> <%= link_to @enquiry.property.property_number, admin_portal_property_path(@enquiry.property), class: "fw-semibold text-decoration-none" %> <% else %> N/A <% end %>
Agent: <%= @enquiry.agent_profile&.user&.full_name || 'N/A' %>
Full Name: <%= @enquiry.full_name %>
Email: <%= @enquiry.email %>
Phone: <%= @enquiry.phone %>
Message: